Here are a few of our most commonly asked questions.
If you don’t find the answer to your question here, please contact us and we’ll be happy to help.
There are no upfront costs, after taking delivery of the machine, invoicing will be at the end of each month.
No, the monthly hire charge includes all servicing and all failures through fair wear and tear.
Servicing, in line with the manufactures guidelines, including all oils filters, all travel to and from site included in the monthly rental.
Damage happens, if the damage effects the operating of the machine we will repair and recharge the repair to you.
If the damage doesn’t affect the operating of the machine, or pose any threat to health and safety, (ie panel damage) we will review at the end of the contract.
We aim to have you up and running for “next shift”, if the machine breaks down in the morning we aim to have you going in the afternoon, if the machine breaks down in the afternoon we aim to have you running again the following morning.
In the event of a major breakdown we will supply another machine, as close to specification as possible, to keep your operation running.
The replacement machine will be the same or similar to the machine supplied, depending on availability.
Machines should be returned after the contract period in a state reflecting the period of hire and expected fair wear and tear.
Contracts can be tailored to suit the customer, tyres and cutting edges can be included but would be subject to achieving a fixed wear rate.
CPR work directly with the manufacturers so delivery is subject to stock levels at time of order. An estimated time scale will be sorted at time of order.
This would depend on the product but a minimum 3 year contract term for new equipment, we do have mid term and short term options available from within the fleet.
Yes but a personal or directors guarantee may assist.
Yes by negotiation 6 months prior to end of contract.
Yes.
Yes.
Yes and we support the “kit” wherever you are within the UK.
Yes your contract has an account manager, who in turn is supported by our operations support network.
Corporate Responsibility
We believe in adopting responsible business practices that create positive change in society. We wish to contribute to the community in which we operate in a meaningful and positive way.
FAQs
Here are a few of the common ones that we get, along with answers to the questions. We will add to this list when we get more FAQs. Contact us if any of your questions are not answered here.
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