Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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Contract Plant Rental to bring Simulation to this years RWM Show

5th September 2018

RWM will transform Birmingham’s NEC into the focal point of the global resource management industry when the show returns on 12 & 13 Sep...

A keen eye for Hyundai

7th November 2017

A long established customer was looking for a 30 ton excavator to load aggregates into tippers, After trying the Hyundai R300 excavator t...

Helping to set safety goals with JCB TM 320

29th September 2017

Our customer in East Anglia had traditionally worked with Telehandlers but was looking for alternative machine types. The size and layout...

JCB 550-80 Wastemaster for Cheshire Firm

29th September 2017

Our Client in Cheshire works in the waste food sector creating energy through anerobic digestion. Working closely with our partners at JC...

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

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Our Brochure 5.4 MB